Message From Our CEO

Friday, January 17, 2025

Regarding the Recent Wildfires

Dear Valued Members,

The wildfires in Southern California have brought unimaginable loss and heartbreak to our community. My heart aches for every family forced to evacuate, and for those who have lost their home or workplace. Please know that you are not alone. At Logix Federal Credit Union, we are here to support you during this challenging time.

Standing Together in Crisis

When disaster strikes, it tests us not only as individuals but as a community. Time and again, I have seen the extraordinary strength and resilience of our members, and that gives me hope. Together, we will rise from this tragedy, rebuild what has been lost, and create new beginnings.

Logix Community Stars is committed to serving Southern California. The recent wildfires have caused destruction and hardships, and we are here to support those who have been affected. Logix Federal Credit Union is matching up to a total of $50,000 of your donations, which will go directly to assisting wildfire survivors and local non-profits helping to rebuild communities. We need your help to make a difference today. Please click here to give now.*

If you have been impacted, we are offering relief measures to help ease your burden. To access the following programs, please call us at (800) 328-5328. Our team is ready to assist you Monday - Friday from 7 AM to 7 PM and Saturdays from 9 AM to 3 PM (PT).

  • Fee Waivers: Certain fees can be waived upon request to reduce financial pressures during this critical time.
  • Loan and Mortgage Payment Deferrals: Flexibility with deferred payments is available, so you can focus on what matters most.
  • Disaster Relief Loans: These programs offer discounted interest rates to help fund daily needs and the rebuilding process.**
Extending Support beyond Financial Relief

We understand that financial assistance is only one part of recovery. To support you further, we've centralized essential resources for impacted members and business owners, including links to federal, state, and local disaster relief organizations, as well as information to help with property tax reductions, insurance claims, and more.

Most importantly, we are here to listen. If you are struggling, please reach out to our Member Services Officers or branch staff for personalized financial support. You are part of our Logix family, and families take care of one another.

Protect Yourself

Sadly, natural disasters often bring an increase in scams. Please remember that Logix will never call or text you to request account information. To help you stay safe, we've put together tips to protect yourself and your family from fraud while recovering from the wildfires.

Rebuilding with Resilience

We will stand by your side every step of the way, offering our support and resources as you face the challenges of rebuilding. My heartfelt thoughts and unwavering support are with you and your loved ones.

Sincerely,

Ana E. Fonseca
President and CEO


*Logix Community Stars is a nonprofit charitable foundation operated by Logix Federal Credit Union employee volunteers. Logix Federal Credit Union is not affiliated with the charitable organizations supported by Logix Community Stars. For donations made through February 28, 2025, Logix Federal Credit Union will match up to a total of $50,000 in donations for this campaign, which will go directly to assisting wildfire survivors and local non-profits helping to rebuild impacted communities. Your contributions may be tax deductible; consult your tax advisor. Tax ID number: 55-0905501.

**Terms and conditions may apply to the relief programs available. All loans are subject to approval. Please note that interest will continue to accrue on the unpaid outstanding principal balance of the loan during the payment deferral period.

Logix Smarter Banking is a registered trademark of Logix Federal Credit Union.